Fix Microphone Issues on Windows 10

1. Restart your computer

This is the quintessential troubleshooting method. Often times, this is all that’s needed to fix a problem.

2. Make sure you’re using the right sound device

  • Press the Windows key to open the Start Menu and select the settings icon on the right to open Settings
  • Click on System
  • Navigate to Sound on the left panel
  • Under Input, make sure the right device is selected. If you’re not sure which one you want to use, use the method in #3 to test each one out.
  • If the device you want to use isn’t listed, skip to #5.

3. Isolate the problem

This will help you determine where the issue is occurring.

  • Navigate to the Input section in Settings as described above
  • Speak into your microphone. The Test your microphone section should have a bar representing the sound input. If speaking into your microphone doesn’t make the bar move, that means Windows itself is having issues. Skip to solution #5.
  • If the bar moves as it should, that means the problem is likely coming from the app you’re trying to use your mic in. Troubleshooting this varies by app, but we have solutions for common browsers down below.

4. Make sure your browser can access the microphone

Microsoft Edge:

Click on the three dots in the top right corner, and navigate to Settings

Navigate to Site permissions > Microphone

Make sure:

  • The right sound device is selected in the drop-down list
  • Ask before accessing is turned on
  • The site you’re using is listed under Allow

Chrome:

Click on the three dots in the top right corner, and navigate to Settings

Navigate to Privacy and security > Site Settings

Click on Microphone

Make sure:

  • The right sound device is selected in the drop-down list
  • Ask before accessing is turned on
  • The site you’re using is listed under Allow

5. More solutions

If your microphone was not detected by Windows, there are two main possibilities: the microphone is physically damaged, or the drivers are not installed. The latter is only likely if you are trying to use an external microphone.

Drivers are device-specific, so we can’t give step-by-step instructions. If you don’t feel comfortable doing this on your own, or still need help, reach out to us through the Contact page and we’ll help.

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